Shipping policy
Shipping Policy
We work hard to ensure that your order is processed and delivered safely and efficiently.
Order Processing
All orders are processed within up to 4 business days after payment has been confirmed. During this time, we verify your order, prepare the product, and hand it over to the shipping carrier.
Shipping Time
Once your order has been shipped, the estimated delivery time is 4–8 business days.
The total estimated time from placing your order to delivery is approximately 8–12 business days.
Please note that these delivery times are estimates and may vary due to circumstances beyond our control, including carrier delays, weather conditions, public holidays, or logistical issues.
Order Tracking
Once your order has been shipped, you will receive an email containing tracking information, when available.
Shipping Delays
If your order exceeds the estimated delivery timeframe, please contact our customer service team with your order number. We will check the status of your shipment and assist you as soon as possible.
Business Days
Business days are Monday through Friday, excluding weekends and public holidays.
Address Changes
If you need to change your shipping address, please contact us as soon as possible after placing your order. We cannot guarantee address changes once your order has been processed or shipped.
Contact Us
For any questions regarding your order or shipment, please contact our customer service team using the email address provided on our website.